Simplicity can often be the ultimate sophistication. At Headway Designs, we understand this sentiment. Which is why work so hard to be innovative without losing sight of how we got here. Our flagship straight collection, contain the original simple straight water pipe design. These simple pipes made from sturdy high quality acrylic, provide the perfect balance of simplistic functionality, and eye catching pizazz, all at an affordable price. They can be made in a variety of sizes, and colors, to meet the specific preferences of our customers.
For nearly 20 years Headway Acrylics has been a leading manufacturer and supplier of high quality water pipes. Manufactured with great care in our New Hampshire facility, our products display the new Headway image, carrying with it the legacy of a company known the world over for delivering high quality at a fair price.
1. Please make sure the 'shipping address' is your confirmed address.
2. We will process your order 24-48 hours after your payment is confirmed, making sure everything is in good condition before we ship your item out :)
3. We provide the tracking number for each order. If you can't find your tracking number, please contact us and we will be glad to track the item immediately from our end.
4. We, currently, only provide free shipping to the U.S.
5. If you want a faster delivery, we can provide other express delivery methods. Feel free to email us about our expedited delivery costs!
Return And Refund Policy
1. We provide a 100% guarantee for the quality of our products.
2. We refuse to return most items without some communication with the buyer.
3. If you receive damaged products, please send us the image of received products and also a brief description of the issue. We will issue a refund or a new replacement in 24-48 hours.
4. We also provide a guarantee for 14-days of no-reason return service.